At our Trendy Footwear Hub, we prioritize swift and secure delivery to ensure your carefully selected items reach you in pristine condition. Our team processes orders within 1-2 business days, followed by meticulous packaging tailored to protect your purchase during transit. Whether you're updating your casual collection or investing in premium styles, our logistics partners guarantee reliable handling from warehouse to doorstep.
Processing typically completes within 48 hours of order confirmation, excluding weekends and holidays. Delivery durations vary based on destination and carrier capacity. Domestic shipments generally arrive within 5-7 business days post-dispatch, while international deliveries may require 10-20 business days depending on customs clearance. Seasonal peaks may occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.
We offer transparent pricing with two straightforward options:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically granted for orders exceeding $60 (up to $9,999)
All fees are calculated at checkout based on your cart total before taxes. Expedited shipping options may be available during checkout for select regions.
We currently serve customers across North America, the European Union, and select Asian countries. Some remote locations (e.g., islands, military bases) may require additional delivery time or incur supplemental charges. Unfortunately, we cannot ship to embargoed countries or regions with trade restrictions. During checkout, our system automatically validates your address against our serviceable areas.
Within 24 hours of shipment, you'll receive a confirmation email containing:
- Your unique tracking number
- Carrier contact information
- Direct links to monitor progress
For convenience, this information is also permanently accessible through your account dashboard. Should tracking details not update within 3 business days of receiving your shipment notification, please contact our support team.
While 98% of deliveries arrive within the estimated timeframe, unforeseen circumstances like weather events or customs inspections may cause delays. If your package hasn't arrived within 5 business days after the expected delivery date, please email [email protected] with your order number. Our logistics specialists will initiate a trace investigation with the carrier and keep you informed throughout the resolution process. For lost shipments confirmed by the carrier, we'll promptly arrange replacements or refunds at your discretion.
International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country's regulations. These charges are determined by local authorities and vary based on product category and declared value. We recommend consulting your national customs office for specific rates before ordering. To prevent delivery hold-ups, please ensure your contact information is accurate so carriers can reach you regarding potential payments. Note that we cannot legally undervalue shipments or alter product classifications.